Create a Campaign Message with Airship

  • Log in to your CrossEngage account.

  • Go to “Campaigns” and click “Create Campaign” in the top right corner of the page.

  • Choose the type of campaign (audience or real-time) you want to create. Learn about the distinction between these two types of campaigns here.

  • The third step in the campaign creation flow is message creation. Click “Create new message”.

  • Select “Push Notification”.

  • Select the Airship integration you set up earlier from the “Send via integration” drop-down.

Message Setup

  • Choose the project connected to the selected integration.

  • Choose the template created in Airship.

  • You can also specify the device or send a notification to ALL devices connected to a named user id.

Value Mapping

Airship allows you to use variables in your notification template for personalisation. The variables used in the template you selected are listed in the ‘Select Variable’ drop-down as shown. Map it to the appropriate data available for the user using attributes or handlebars.

Response Data

You will see the following response data with this integration:

  • Sent

  • Delivered

  • Open

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