Zenloop is a customer feedback platform, which enables customers to calculate Net Promoter Score (NPS). For more information, check their NPS calculator here.
Start at the following page: https://app.zenloop.com/listen/survey/new/funnel/choose.
Select “Email Survey,” as the API only supports this type of survey.
Select "Send Your Emails via zenloop"
Next, set up your design
Choose whether or not you wish to block anonymous responses. If anonymous responses are not blocked, this makes it possible that response data can be corrupted by spam.
When the design is completed, Zenloop produces an embeddable code representing the survey.
Copy this code, set up a campaign in CrossEngage using an email integration, and add the code.
In order to attach recipient identities, you must alter each in the code using handlebars, so as to pass variables to identify users. The links must be changed as follows:
For more information, see the Zenloop documentation here: https://support.zenloop.com/de/articles/844530-adding-recipient-identities-and-properties-to-email-embedded-survey
Activate your campaign as you would any other campaign using an email integration.