> For the complete documentation index, see [llms.txt](https://documentation.crossengage.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.crossengage.io/data-and-engagement-platform/app-user-management/app-users.md).

# App Users

To manage App Users on the CrossEngage Platform, go to **Settings -> App Users**. Here you can view App User Profiles, create or edit App Users, or deactivate their accounts.

<figure><img src="/files/eYFYtZVH0zk2PMyOUt2b" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
To view and edit App Users, make sure you are logged into an Administrator account.
{% endhint %}

### **Creating an App User**

You can add new App Users when someone new joins your team.

* In the App Users page, click on `Create New User` in the top right of the screen.
* Fill out all details for this user, including their role.
* Click `Save`.

<figure><img src="/files/is6Gf8OSK5pxFpw45KKh" alt=""><figcaption></figcaption></figure>

### **Editing an App User**

You can change User Details and Reset Passwords as necessary using this option.

* In the App Users page, click on the User you wish to edit in the App Users list. This will open their profile.
* Click on the `Edit Profile` button.
* Edit the profile details. You can also click on `Reset Password` to recover an App User if they have forgotten their password.
* Click `Save`.&#x20;

### **Deactivating an App User**

If you would like to remove access to the platform for an App User (for example, if they leave your team), you can Deactivate that user.

* In the App Users page, click on the User you wish to edit in the App Users list. This will open their profile.
* Click the three dots **`. . .`** next to the User Profile button. Click on the `Deactivate` button that appears.
* A window will pop up, to confirm whether to deactivate the App User. Click on the `Deactivate` button.
* Similarly, you can click on an Inactive Profile, then use the `Activate` button to Reactivate the App User.

<figure><img src="/files/UGzPN0Riz16nf6JDR4DR" alt=""><figcaption></figcaption></figure>


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