# App Users

To manage App Users on the CrossEngage Platform, go to **Settings -> App Users**. Here you can view App User Profiles, create or edit App Users, or deactivate their accounts.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FBwXKEMFRJdFBHSUBJu22%2FAppUsers.png?alt=media&#x26;token=401a4b36-0da3-4ee3-9b29-ed288aa2a52f" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
To view and edit App Users, make sure you are logged into an Administrator account.
{% endhint %}

### **Creating an App User**

You can add new App Users when someone new joins your team.

* In the App Users page, click on `Create New User` in the top right of the screen.
* Fill out all details for this user, including their role.
* Click `Save`.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2F6VY7ru3lTsYgcSKGrOGK%2FAppUsers_New_Form.png?alt=media&#x26;token=611cc1bc-486a-4188-aa25-f4d6eb4a1061" alt=""><figcaption></figcaption></figure>

### **Editing an App User**

You can change User Details and Reset Passwords as necessary using this option.

* In the App Users page, click on the User you wish to edit in the App Users list. This will open their profile.
* Click on the `Edit Profile` button.
* Edit the profile details. You can also click on `Reset Password` to recover an App User if they have forgotten their password.
* Click `Save`.&#x20;

### **Deactivating an App User**

If you would like to remove access to the platform for an App User (for example, if they leave your team), you can Deactivate that user.

* In the App Users page, click on the User you wish to edit in the App Users list. This will open their profile.
* Click the three dots **`. . .`** next to the User Profile button. Click on the `Deactivate` button that appears.
* A window will pop up, to confirm whether to deactivate the App User. Click on the `Deactivate` button.
* Similarly, you can click on an Inactive Profile, then use the `Activate` button to Reactivate the App User.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2Fxa7QBw4pdENE5WCZG05j%2FAppUsers_Deactivate.png?alt=media&#x26;token=0d5a8cdb-6d09-4f9f-b6c5-20ddd9a2cdff" alt=""><figcaption></figcaption></figure>
