Set up Inxmail Integration

Before you begin, you will need:

  • A paid Inxmail Commerce account. We recommend that you adjust the DKIM setup to improve email deliverability. See this document for more details.

Contact your Inxmail Commerce provider to enable tracking for mail relay to receive Open & Click statistics.

  • A CrossEngage account.

  • User data (including users' email addresses)

Setting up an Inxmail Commerce Integration in CrossEngage

Necessary Credentials

To connect Inxmail Commerce to CrossEngage you need to provide the following credentials.

  • Space ID

  • API Key ID

  • API Key

  • SMTP username

  • SMTP password

This information can be found in your Inxmail Commerce account under Settings in the SMTP and API Credentials menu as shown below.

Configure Inxmail Integration in CrossEngage

  • In the CrossEngage app, navigate to Settings > Integrations.

  • Click the Add new integration button in the top right corner of the page.

  • Search for Inxmail and click Set Up.

  • Give the integration a descriptive name and enter the credentials collected from the Settings page of your Inxmail Commerce account.

  • Click Apply.

  • When reconfiguring an already configured integration re-enter the API key and the SMTP password and click on Apply.

Last updated