Data Model

In the CrossEngage Data & Engagement Platform, data is divided into three types; Customer, Product and Event.

Data Formats

Data TypeFormat

Date/Datetime

2016-03-22

2016-04-01T18:02:42

File Format

All files csv or Json have to be encoded in utf-8 without bom

Float/numeric Format

15.10

1015.10

(We are taking care of the thousand separator but the decimal separator needs to be a dot)

Phone

Please deliver Phone numbers in the international standard: E.164

Data Fields

Please use camelCase for any specially created fields.

Dates and times are expressed in ISO8601 format in UTC (Coordinated Universal Time), with a special UTC designator ("Z"). More details on the date format can be found here.

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