Set up an Airship Integration

Necessary credentials

To connect Airship projects to CrossEngage you need to provide the following credentials.

  • Bearer token (The token you generated with ‘All Access’ role)

  • App key

  • Master secret

This information can be found in your Airship account. The App key and Master secret are available in the ‘Settings’ page.

Configuring an Airship integration in CrossEngage

  • In the CrossEngage app, navigate to Settings > Integrations.

  • Click the “Add new integration” button in the top right corner of the page.

  • Search for Airship under the Push Notification channel or Segment Transfer channel. Click on Set up and choose ‘Push notification’.

  • The Airship form

    Give the integration a descriptive name and enter the credentials collected from the Airship account.

The name of the integration cannot be modified after the integration is configured.

You can use multiple projects in one form. Enter the Airship project name you want to connect to, the bearer token, the app key and the master secret.

Select the CrossEngage attribute that maps to the named user id on Airship side and click ‘Apply’.

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