Create a Campaign Message

• Log in to your CrossEngage account.

• Go to “Campaigns” and click “Create Campaign” in the top right corner of the page.

• Choose whether you want to create an Audience or a Realtime campaign. Information about the distinction between these types of campaigns found here.

• Once you have created your campaign and filled in the “Campaign setup” and “Target group” sections, go to the Messages section and click Create new message.

• Select SMS from the dropdown menu. The message setup screen will open.

Message setup

Sender info

• Enter the sender’s information in the sender field. This field accepts alphanumeric values and may contain handlebars. It can either be a telephone number in an international format, for example, “[phone]”, or an alphanumeric string such as “companyName”.

Message text

• Enter the SMS text you would like to send in the message text block. You can use handlebars to personalize the messages – learn more about handlebars here.

LINKMobility charges extra for long messages. For example, a long message split into 3 parts will be charged at 3 times the rate of a single message.

You will have to pass the opt-out / in data via our API for opt-out management when using LINKMobility.