> For the complete documentation index, see [llms.txt](https://documentation.crossengage.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.crossengage.io/data-and-engagement-platform/system-monitoring/slack-notifications/setting-up-slack-notifications.md).

# Setting up Slack Notifications

To get started, you should have the following Slack access:

* Ability to add Slack apps to your workspace
* Ability to add Slack apps to public channels

If you do not have these permissions, please contact your in-house Slack admin to get this access.

To add the App to your workspace, click the **Add to Slack** button below and follow the instructions.

[![Add to Slack](https://platform.slack-edge.com/img/add_to_slack.png)](https://slack.com/oauth/authorize?client_id=7428563632.282604359121\&scope=commands,channels:read,chat:write:bot)<br>

You will see the following page in a new tab:

<figure><img src="/files/bVxzt9grgnDyYP9YwOmH" alt=""><figcaption></figcaption></figure>

Click **Allow**.

If the permission is successfully granted, you will see the following:

<figure><img src="/files/dx8PNif0B0A1vmrNuSEK" alt=""><figcaption></figcaption></figure>

Open your Slack application, and create a new channel for CrossEngage Notifications.

<figure><img src="/files/UToCoiKaji7B0KdMCuJl" alt=""><figcaption></figcaption></figure>

Send the following command as a message in this channel:\
\&#xNAN;**/xng connect&#x20;*****\<your\_api\_key>***&#x20;

{% hint style="info" %}
Only you can see the command you sent on the channel. This ensures that the API key is not shared.
{% endhint %}

You can find your API key in the CrossEngage Platform, under Settings -> System Setup -> API Keys. Choose your Master API key..

Once the setup is complete, you will receive a Thank You message in the Channel.

<figure><img src="/files/1fMDJrpQiW4qRJoWWqmZ" alt=""><figcaption></figcaption></figure>

If you encounter any problems during this setup, you can write to your Customer Success Manager, or to [Customer Support](/data-and-engagement-platform/help-and-support/reach-out-to-customer-support.md).

{% hint style="info" %}
You can remove CrossEngage notifications from a channel by using the following command:\
\&#xNAN;**/xng disconnect&#x20;*****\<your-api-key>***
{% endhint %}


---

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