# Creating Vouchers

To create Vouchers in CrossEngage, you can import a .csv or a .txt file containing the Voucher Codes, to be sent out to your audience.

### Create a Voucher Pool

* Go to **More -> Vouchers**.
* Click on **Create a New Voucher Pool**.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FljTZqt4bBPhnliD1enQ9%2FVouchers_Create_003.png?alt=media&#x26;token=ce5217c9-cacb-4f56-b2e7-96ccf8247519" alt=""><figcaption></figcaption></figure>

* Give your Voucher Pool a meaningful **name**.
* Click on **Choose File** to import the Voucher Codes. Make sure that the file:
  * Does not exceed 100,000 Voucher Codes.
  * Does not contain repeated / duplicated Codes.
  * Contains One Voucher code per line, with no comma after the code.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FZPrbqtgrCtLzg2Ha8p2f%2FVouchers_CSVFile_004.png?alt=media&#x26;token=1b1870bc-a588-4749-8b8c-29e584ce932b" alt=""><figcaption><p>A Sample CSV file, containing Voucher Codes</p></figcaption></figure>

* Add **Additional Metadata** about the Vouchers, as needed.
  * **Type -** Choose whether the discount will be a fixed amount or a percentage discount.
  * **Value -** Set the voucher's value.
  * **Currency -** Choose the voucher's currency (e.g. EUR)
  * **Minimum Basket -** Determine the minimum basket value for eligibility for the voucher.
  * **Valid from/Valid to -** Choose the time period during which the vouchers will be valid.
  * **Conditions -** Determine the conditions limiting the voucher’s use.

{% hint style="info" %}
Additional Metadata is optional, and does not affect how Vouchers work. This information can later be used in your outgoing messages, using the [#VoucherPool Helper Function](https://documentation.crossengage.io/data-and-engagement-platform/messages/vouchers/using-vouchers).
{% endhint %}

* Choose **Notification Settings** for your Vouchers.
  * To receive an alert when the amount of Vouchers are running low, check the first box and provide a **Threshold Quantity**, and an email address to send the alert to.
  * To receive an alert if the Vouchers Expire while they are still being used in a campaign, check the second box and provide an email address. This option requires a **Valid To** date in the Additional Metadata.
* Click **Save**.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FvSiLOJjGjR9SOJvKP3VO%2FVouchers_Create_Noti_005.png?alt=media&#x26;token=f5f24f03-94c7-4b7a-a010-2535321e5f60" alt=""><figcaption><p>Notification Settings for Voucher Pool</p></figcaption></figure>

You can now view your Voucher Pool and monitor how many codes are spent. Simply go to **More -> Vouchers**, Find your relevant Voucher Pool, and click on it to see details.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FPcy5U9vjYC0ApWkJS2ex%2FVouchers_Details_006.png?alt=media&#x26;token=344b0c84-3f38-43c2-b195-9bc09b56f188" alt=""><figcaption><p>View and edit Voucher Pools</p></figcaption></figure>