Creating Vouchers
Last updated
Last updated
To create Vouchers in CrossEngage, you can import a .csv or a .txt file containing the Voucher Codes, to be sent out to your audience.
Go to More -> Vouchers.
Click on Create a New Voucher Pool.
Give your Voucher Pool a meaningful name.
Click on Choose File to import the Voucher Codes. Make sure that the file:
Does not exceed 100,000 Voucher Codes.
Does not contain repeated / duplicated Codes.
Contains One Voucher code per line, with no comma after the code.
Add Additional Metadata about the Vouchers, as needed.
Type - Choose whether the discount will be a fixed amount or a percentage discount.
Value - Set the voucher's value.
Currency - Choose the voucher's currency (e.g. EUR)
Minimum Basket - Determine the minimum basket value for eligibility for the voucher.
Valid from/Valid to - Choose the time period during which the vouchers will be valid.
Conditions - Determine the conditions limiting the voucher’s use.
Choose Notification Settings for your Vouchers.
To receive an alert when the amount of Vouchers are running low, check the first box and provide a Threshold Quantity, and an email address to send the alert to.
To receive an alert if the Vouchers Expire while they are still being used in a campaign, check the second box and provide an email address. This option requires a Valid To date in the Additional Metadata.
Click Save.
You can now view your Voucher Pool and monitor how many codes are spent. Simply go to More -> Vouchers, Find your relevant Voucher Pool, and click on it to see details.
