> For the complete documentation index, see [llms.txt](https://documentation.crossengage.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.crossengage.io/data-and-engagement-platform/messages/vouchers/creating-vouchers.md).

# Creating Vouchers

To create Vouchers in CrossEngage, you can import a .csv or a .txt file containing the Voucher Codes, to be sent out to your audience.

### Create a Voucher Pool

* Go to **More -> Vouchers**.
* Click on **Create a New Voucher Pool**.

<figure><img src="/files/N20SjtmEjh27RsFZ7GuU" alt=""><figcaption></figcaption></figure>

* Give your Voucher Pool a meaningful **name**.
* Click on **Choose File** to import the Voucher Codes. Make sure that the file:
  * Does not exceed 100,000 Voucher Codes.
  * Does not contain repeated / duplicated Codes.
  * Contains One Voucher code per line, with no comma after the code.

<figure><img src="/files/UOIqeeyTkSn3tLXF4IuO" alt=""><figcaption><p>A Sample CSV file, containing Voucher Codes</p></figcaption></figure>

* Add **Additional Metadata** about the Vouchers, as needed.
  * **Type -** Choose whether the discount will be a fixed amount or a percentage discount.
  * **Value -** Set the voucher's value.
  * **Currency -** Choose the voucher's currency (e.g. EUR)
  * **Minimum Basket -** Determine the minimum basket value for eligibility for the voucher.
  * **Valid from/Valid to -** Choose the time period during which the vouchers will be valid.
  * **Conditions -** Determine the conditions limiting the voucher’s use.

{% hint style="info" %}
Additional Metadata is optional, and does not affect how Vouchers work. This information can later be used in your outgoing messages, using the [#VoucherPool Helper Function](/data-and-engagement-platform/messages/vouchers/using-vouchers.md).
{% endhint %}

* Choose **Notification Settings** for your Vouchers.
  * To receive an alert when the amount of Vouchers are running low, check the first box and provide a **Threshold Quantity**, and an email address to send the alert to.
  * To receive an alert if the Vouchers Expire while they are still being used in a campaign, check the second box and provide an email address. This option requires a **Valid To** date in the Additional Metadata.
* Click **Save**.

<figure><img src="/files/w8Mmb1yZBL2xJYoQ23R8" alt=""><figcaption><p>Notification Settings for Voucher Pool</p></figcaption></figure>

You can now view your Voucher Pool and monitor how many codes are spent. Simply go to **More -> Vouchers**, Find your relevant Voucher Pool, and click on it to see details.

<figure><img src="/files/ms9fZ0Vk2EgI9WwhKFC0" alt=""><figcaption><p>View and edit Voucher Pools</p></figcaption></figure>