Set up Zenloop Survey via ESP

Set Up your zenloop Survey

• Go to the Collect Page in Zenloop, and choose Email Embed.

• Follow these steps to set-up your zenloop Email survey.

• Customise your survey styling using zenloop’s Survey Editor. For more information, click here.

• Click next to go the the Implement Step.

• Set the Email Marketing Platform as Custom.

• copy the HTML code snippet to use in CrossEngage.

• Setup a campaign in CrossEngage using an email integration and add the HTML code you copied in Step 4.

• In order to attach Recipient Identities & Properties, you must alter each URL in the code (there can be up-to 11, depending on the scale being used) using handlebars. The links must be changed as follows. For more information, see the Zenloop documentation here.

https://responses.zenloop.com/web/response/[Survey-Hash-ID]/email_embed/10?is_a_test=false&identity={{user.[traits.externalId]}}&identity_type=custom&first_name={{user.[traits.firstName]}}&last_name={{user.[traits.lastName]}}&properties[ce_externalId]={{user.[traits.externalId]}}

You can see the Hash ID for your Zenloop Surveys in Settings -> zenAPI.

• Activate and run your Campaign.