Set up Link Mobility Integration

Necessary credentials

To set up this integration, you’ll require a System ID and Password for LinkMobility SMPP – please contact your LinkMobility account manager for SMPP credentials.

Configure LinkMobility integration in CrossEngage

• In the CrossEngage app, navigate to Settings > Integrations

• Click the “Add new integration” button in the top right corner of the page.

• Search for Link Mobility and click Set Up.

• Give the integration a descriptive name.

• Enter the SMPP System ID and Password provided to you by your LinkMobility account manager. This is not the same as your REST API Login/Password.

• Choose the attribute that stores your users' phone numbers.

• Click “Apply”.

The traits.phone user attribute is a default string type attribute created by CrossEngage. If you haven’t created your own custom user attribute to store phone numbers, the default attribute “traits.phone” can be used.