Set up Link Mobility Integration

Necessary credentials

To set up this integration, you’ll require a System ID and Password for LinkMobility SMPP – please contact your LinkMobility account manager for SMPP credentials.

Configure LinkMobility integration in CrossEngage

  • In the CrossEngage app, navigate to Settings > Integrations

  • Click the “Add new integration” button in the top right corner of the page.

  • Search for Link Mobility and click Set Up.

  • Give the integration a descriptive name.

  • Enter the SMPP System ID and Password provided to you by your LinkMobility account manager. This is not the same as your REST API Login/Password.

  • Choose the attribute that stores your users' phone numbers.

  • Click “Apply”.

The user attribute is a default string type attribute created by CrossEngage. If you haven’t created your own custom user attribute to store phone numbers, the default attribute “” can be used.

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