> For the complete documentation index, see [llms.txt](https://documentation.crossengage.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.crossengage.io/data-and-engagement-platform/messages/integrations/channels/webhooks/zenloop-via-crossengage-webhook/set-up-zenloop-survey.md).

# Set up Zenloop Survey

Zenloop is an integrated experience management platform which enables users to collect, cluster and analyze customer feedback they receive through various channels along their customer journey.

For more information, click [here](https://www.zenloop.com/en).

Follow these steps to set-up your zenloop Email survey.

* Go to the Collect Page in Zenloop, and choose Zenloop Email.
* Customise your survey styling using zenloop’s Survey Editor. For more information, [click here](https://support.zenloop.com/de/articles/5520444-customising-your-survey).

<figure><img src="/files/2RrUB3x0nDaBBVs6irVN" alt=""><figcaption></figcaption></figure>

* Once you’ve customised your survey, click Next to go to **Recipients.**
* In the Recipients tab, click on Zenloop API and copy the Public Hash ID. This will be needed later to set up the Integration in CrossEngage.

<figure><img src="/files/8Fmq1W1BC6SEX6RqlcKX" alt=""><figcaption></figcaption></figure>

* **Launch** your survey. Please note, survey dispatch will be delayed until recipients are sent to the survey via API