API Create a Ticket

API Create a Ticket

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Zenloop via CrossEngage Webhook

Set up Zenloop Survey

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Last updated 1 year ago

Zenloop is an integrated experience management platform which enables users to collect, cluster and analyze customer feedback they receive through various channels along their customer journey.

For more information, click here.

Follow these steps to set-up your zenloop Email survey.

Go to the Collect Page in Zenloop, and choose Zenloop Email.
Customise your survey styling using zenloop’s Survey Editor. For more information, click here.

Once you’ve customised your survey, click Next to go to Recipients.
In the Recipients tab, click on Zenloop API and copy the Public Hash ID. This will be needed later to set up the Integration in CrossEngage.

Launch your survey. Please note, survey dispatch will be delayed until recipients are sent to the survey via API