Update or Delete a User Trait via File Upload

If you wish to change information about a User after they have been uploaded to the CrossEngage Platform, you can upload a JSON file with the new value of the respective trait. To identify the User, please use the id field, so CrossEngage can identify the correct User to update.

If you rather wish to delete a trait for a user, upload a user feed data file with xng-delete-trait as the value of the trait that should be deleted for that user.

Note that xng-delete-trait works only for string fields.

[
 {
  "id": "123786543",
  "email": "[e-mail]",
  "businessUnit":"crossengage",
  "zipCode":"xng-delete-trait"
 }
]

When updating User traits, since no change is being made to the Structure of the data, only the value, it is not necessary to Upload a header file.

If email and/or businessUnit are empty or missing from the import file, the importer will update them as empty and overwrite whatever there might have been saved before in the user profile.