Set up Zenloop Integration (via CrossEngage Webhook)
Before you begin, you will need the following:
CrossEngage account
zenloop Account
Fetch your Zenloop API Token
To access access your API Token in Zenloop, go to Settings -> zenAPI.
You can also fetch your token/key using an API Client Application such as Postman. Simply send a POST request with your username and password to the Zenloop API, and you will receive the key labeled as "jwt".
Set up CrossEngage Webhook Integration
In the CrossEngage app, navigate to
Settings
>Integrations
.Click the
Add new integration
button in the top right corner of the page.
Search for 'webhook' and click Set up.
Using this information, you can now complete the setup form.
Method: POST
Destination URL: https://api.zenloop.com/v1/surveys
Authentication: No authentication
Append HTTP Headers: Add a header with the header key "authorization" and the header value "Bearer YOUR-API-TOKEN".
Content type: application/JSON
Click Apply.
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