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Set up Zenloop Integration (via CrossEngage Webhook)

Before you begin, you will need the following:

  • CrossEngage account

  • zenloop Account

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Fetch your Zenloop API Token

To access access your API Token in Zenloop, go to Settings -> zenAPI.

You can also fetch your token/key using an API Client Application such as Postman. Simply send a POST request with your username and password to the Zenloop API, and you will receive the key labeled as "jwt".

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Set up CrossEngage Webhook Integration

  • In the CrossEngage app, navigate to Settings > Integrations.

  • Click the Add new integration button in the top right corner of the page.

  • Search for 'webhook' and click Set up.

Using this information, you can now complete the setup form.

  • Method: POST

  • Destination URL: https://api.zenloop.com/v1/surveysarrow-up-right

  • Authentication: No authentication

  • Append HTTP Headers: Add a header with the header key "authorization" and the header value "Bearer YOUR-API-TOKEN".

  • Content type: application/JSON

  • Click Apply.

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