Set up Zenloop Integration (via CrossEngage Webhook)

Before you begin, you will need the following:

• CrossEngage account

• zenloop Account

Fetch your Zenloop API Token

To access access your API Token in Zenloop, go to Settings -> zenAPI.

You can also fetch your token/key using an API Client Application such as Postman. Simply send a POST request with your username and password to the Zenloop API, and you will receive the key labeled as "jwt".

Set up CrossEngage Webhook Integration

• In the CrossEngage app, navigate to Settings > Integrations.

• Click the Add new integration button in the top right corner of the page.

• Search for 'webhook' and click Set up.

Using this information, you can now complete the setup form.

• Method: POST

• Destination URL: https://api.zenloop.com/v1/surveys
• Authentication: No authentication

• Append HTTP Headers: Add a header with the header key "authorization" and the header value "Bearer YOUR-API-TOKEN".

• Content type: application/JSON

• Click Apply.