# Create a Campaign Message

* Log in to your CrossEngage account.
* Go to `Campaigns` and click `Create Campaign` in the top right corner of the page.

<figure><img src="/files/DvQlgHZCTkPXaSHxJwDz" alt=""><figcaption></figcaption></figure>

* Choose whether you want to create an Audience or a Realtime campaign. Information about the distinction between these types of campaigns can be [found here](/data-and-engagement-platform/campaign-management/campaigns.md).
* Once you have created your campaign and filled in the “Campaign setup” and “Target group” sections, go to the `Messages` section and click `Create new message`.
* Select `Email` from the dropdown menu. The message setup screen will open.

<figure><img src="/files/Mfsib0Qtu3exQAhAtiZl" alt=""><figcaption></figcaption></figure>

Select the Inxmail Commerce integration you set up earlier from the `Send via integration` drop-down.

<figure><img src="/files/BHlaEEpuClg1pWJNFUXA" alt=""><figcaption></figcaption></figure>

#### Message setup <a href="#message-setup" id="message-setup"></a>

Every field (except for the cc and bcc fields) in the message setup may contain handlebars. Learn more about handlebars [here](/data-and-engagement-platform/messages/personalization.md).

**Sender Info**

Fill in the Sender information:

* Sender email address
* Sender name
* You can choose to add reply-to fields. The sender info is considered by default if reply-to fields are not filled.
* You can also add cc addresses by separating the emails with a comma. Emails sent to cc and bcc addresses will not be reflected in the response data.

<figure><img src="/files/oxT58yyeLgj0Kr319fdj" alt=""><figcaption></figcaption></figure>

**Template Source**

* Enter the Subject and HTML template.  You can use handlebars to personalize messages.&#x20;

<figure><img src="/files/IIOD0uGT6otHNuXhmvno" alt=""><figcaption></figcaption></figure>

## **Response Data**

We poll the response data every minute from a REST API endpoint. To receive Open & Click statistics, contact your Inxmail Commerce provider to enable tracking for mail relay.

The following response data is available for this integration:

* Sent
* Delivered
* Open
* Click
* Soft Bounce
* Hard Bounce
* Spam


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