Create a Campaign Message

• Log in to your CrossEngage account.

• Go to Campaigns and click Create Campaign in the top right corner of the page.

• Choose whether you want to create an Audience or a Realtime campaign. Information about the distinction between these types of campaigns can be found here.

• Once you have created your campaign and filled in the “Campaign setup” and “Target group” sections, go to the Messages section and click Create new message.

• Select Email from the dropdown menu. The message setup screen will open.

Select the Inxmail Commerce integration you set up earlier from the Send via integration drop-down.

Message setup

Every field (except for the cc and bcc fields) in the message setup may contain handlebars. Learn more about handlebars here.

Sender Info

Fill in the Sender information:

• Sender email address

• Sender name

• You can choose to add reply-to fields. The sender info is considered by default if reply-to fields are not filled.

• You can also add cc addresses by separating the emails with a comma. Emails sent to cc and bcc addresses will not be reflected in the response data.

Template Source

• Enter the Subject and HTML template. You can use handlebars to personalize messages.

Response Data

We poll the response data every minute from a REST API endpoint. To receive Open & Click statistics, contact your Inxmail Commerce provider to enable tracking for mail relay.

The following response data is available for this integration:

• Sent

• Delivered

• Open

• Click

• Soft Bounce

• Hard Bounce

• Spam