> For the complete documentation index, see [llms.txt](https://documentation.crossengage.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.crossengage.io/data-and-engagement-platform/messages/integrations/channels/email/inxmail/create-a-campaign-message.md).

# Create a Campaign Message

* Log in to your CrossEngage account.
* Go to `Campaigns` and click `Create Campaign` in the top right corner of the page.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FFBn7nMkW1L1hK8POg9M6%2FCampaigns_New.png?alt=media&amp;token=8b3a70b4-89fc-43dc-960a-17fc4bbfe931" alt=""><figcaption></figcaption></figure>

* Choose whether you want to create an Audience or a Realtime campaign. Information about the distinction between these types of campaigns can be [found here](/data-and-engagement-platform/campaign-management/campaigns.md).
* Once you have created your campaign and filled in the “Campaign setup” and “Target group” sections, go to the `Messages` section and click `Create new message`.
* Select `Email` from the dropdown menu. The message setup screen will open.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2F0wfXJ48qSd7cHqip2Wb3%2Fcampaign_messages_email.png?alt=media&amp;token=61188faf-ee74-4ee6-8d39-9b0911c0496b" alt=""><figcaption></figcaption></figure>

Select the Inxmail Commerce integration you set up earlier from the `Send via integration` drop-down.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2F0MxQvLBHnFUnG3TPEpYU%2FCampaigns_Messages_Inxmail.png?alt=media&amp;token=dad39aab-f36b-408c-8bfa-9a6efe6086d3" alt=""><figcaption></figcaption></figure>

#### Message setup <a href="#message-setup" id="message-setup"></a>

Every field (except for the cc and bcc fields) in the message setup may contain handlebars. Learn more about handlebars [here](/data-and-engagement-platform/messages/personalization.md).

**Sender Info**

Fill in the Sender information:

* Sender email address
* Sender name
* You can choose to add reply-to fields. The sender info is considered by default if reply-to fields are not filled.
* You can also add cc addresses by separating the emails with a comma. Emails sent to cc and bcc addresses will not be reflected in the response data.

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FcdfalCOwsGbHlOvnSTRq%2FCampaigns_Inxmail_Sender.png?alt=media&amp;token=3acceb30-858e-4ab9-a6cb-69e3355fd5c3" alt=""><figcaption></figcaption></figure>

**Template Source**

* Enter the Subject and HTML template.  You can use handlebars to personalize messages.&#x20;

<figure><img src="https://985110910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0Hio8LJewN8lQY2Vlqy0%2Fuploads%2FhQnrUhxXgA3GGjgAsKep%2FCampaigns_Inxmail_Message_Template.png?alt=media&amp;token=ec735c95-626a-4f1f-bfde-818e88265bca" alt=""><figcaption></figcaption></figure>

## **Response Data**

We poll the response data every minute from a REST API endpoint. To receive Open & Click statistics, contact your Inxmail Commerce provider to enable tracking for mail relay.

The following response data is available for this integration:

* Sent
* Delivered
* Open
* Click
* Soft Bounce
* Hard Bounce
* Spam